Rowan County Chamber of Commerce

Business Resource Center

Business Assistance through Information

Why a Business Resource Center?

The purpose of this site is to assist business owners and those planning to go into business to find those resources available to them in Rowan County.  A significant component of the Rowan County Chamber of Commerce 1998 Focused Future campaign was the establishment of a resource center for start up businesses and small business. In addition the site provides summary information and quick links to the various local, state and federal agencies a small business owner would need to contact prior to starting a business. 

The actual physical resource center is located at the Chamber's facility "The Gateway" at 204 East Innes Street which houses not only the Chamber but Rowan County Convention and Visitors Bureau and Salisbury-Rowan Economic Development Commission. 

In addition to business counseling through the Rowan-Cabarrus Community College Small Business Center and resources such as personal computers, software testing (Microsoft Office 2003, QuickBooks 2005, PeachTree Complete 2005), business planning software (Jian BizPlan Builder and Business PlanPro 2006 with 500 sample Business and Marketing plans) and the popular business periodicals Entrepreneur, Fast Company, Inc., Small Business Opportunities and Worth, the Chamber is pleased to offer this site for your use. 

 Economic Development Specialists from the US Small Business Administration provide counseling on the Fourth Wednesday of each month.   Call the Chamber at 704-633-4221 to schedule an appointment.  It's development has been a cooperative effort of the educational and business assistance institutions listed below.   Now whether you are considering starting a business or need easy access to business information, the Chamber continues to be the address for business.

 

 

Start Up Guides

The Chamber's exclusive Business Start-Up Guide, this publication contains a step-by- step "how-to" for launching a successful business.

Starting a Business Start-Up Guide (PDF)- (printable format) 

Starting a Business Start-Up Guide (viewable version with links)

LOCAL RESOURCES
Business Education/Planning/ Resource
s

FREE BUSINESS RESOURCES FOR YOU

with Small Business Counseling -You can receive free business counseling with professionals from the RCCC Small Business Center. They will provide information for you on how to develop or enhance your business plan and step-by-step guidance in the Chamber’s Business Resource Center. Call the Chamber for more information- 704-633-4221

 

Planning and research are essential to developing a successful business.  Rowan County has many resources available to assist the aspiring business owner. 

Mini-Incubator- Downtown Salisbury Inc., Rowan-Cabarrus Community College's Small Business Center and the City of Salisbury are combining to make space and services available for a retail incubator. Space will be made available at the city-owned Plaza building on the Square. The incubator will offer a selected applicant some of the tools needed to grow a business, including reduced overhead costs and some technical assistance. Applicants must attach the following to their completed application forms:  business plan (including multi-year pro forma analysis) and a personal financial statement. All information submitted will be considered confidential and proprietary and will be seen only by the retail incubator's consulting board, under the auspices of Downtown Salisbury Inc. Part of Downtown Salisbury Inc's mission is to develop, promote and support downtown Salisbury by recruiting and nurturing new, viable retail business. Please contact Downtown Salisbury, Inc., 704-637-7814, to be placed on a waiting list for available space.

Rowan Public Library (RPL) Rowan Public Library is a three branch library system with branches in Salisbury, Rockwell and Landis.  One of the area's largest collections of business related reference and circulating materials are located at library headquarters in Salisbury. 

Headquarters
201 W. Fisher Street
Salisbury, NC 
704-638-3000

South Branch
102 N. Central Avenue
Landis, NC 
704-857-3579

East Branch
110 Broad Street
Rockwell, NC
704-279-5014

Business related materials at RPL include reference materials and books for check-out, electronic databases, business journals, audio books, and videos.  These materials cover a broad range of business related subject areas including business directories, management, corporation records, financial reports, stock information, accounting, business correspondence, statistics, buyer’s guides, marketing, tax and legal information, planning and proposal writing, small business startup, and much, much more. The library is a part of a 10 state lending network, so if we don’t have that essential book you’re looking for, we can attempt to borrow it from another library in the southeast.  The library also provides access to valuable electronic resources, including searchable databases of full-text business journal articles; nationwide directories searchable by name, business type, location, and other variables; financial reports and company profiles, and other Internet resources including Pro-Net (SBA’s Procurement Marketing and Access Network), just to name a few. The library also provides remote access to NCLIVE, a comprehensive array of electronic databases covering a broad range of subjects, including business journal articles, directories, financial information, and more.  To access NCLIVE remotely, you must be a registered library user.  To obtain the password for NCLIVE remote access, click here.The library offers Internet and E-mail classes on a regular basis.  We also offer workstations on a reservation or first come-first serve basis with productivity applications including Microsoft Office 2000, which includes word processing, spreadsheet, database, presentation, and desktop publishing software.

Catawba College- www.catawba.edu
2300 W. Innes Street
Salisbury, NC (map)
704-637-4111
  • The Corriher-Linn-Black Library opened for use in November 1953 and it is the campus center for library and information resources and services. The library is named in memory of Mr. Lotan A. Corriher, Mr. J.P. Linn, Dr. O.R. Black, and Mr. G.O. Lipe. Library resources include over 300,000 volume-equivalents in a wide array of print and nonprint formats from books, documents, maps, and periodicals to microforms, audiovisuals, CD-ROMs, and computer software. The library has been a selective depository for U.S. Government documents since the 1890's and a selective depository for N.C. State documents since 1995. In July 2000, the library became a full depository for N.C. State documents. PLEIADES, the online library system, provides computerized access to library holdings. The library provides access to many online services through the Internet and the World Wide Web, participation in the North Carolina Libraries and Virtual Education (NCLIVE) network for statewide library and information resources and the Online Computer Library Center (OCLC) via the Southeastern Library Network (SOLINET) for international online access to cataloging, interlibrary loan/document delivery and reference services.

  • Rowan Cabarrus Community College -www.rowancabarrus.edu
    1333 Jake Alexander Blvd
    Salisbury, NC (Map)
    Phone: (704) 637-0760
    Fax: (704) 639-0735

    The Small Business Center at Rowan-Cabarrus Community College is part of the Community College System's Statewide Small Business Center Network. The Center provides assistance to potential and existing small business owners in both Rowan and Cabarrus counties as follows:

    • Access to one of the area's most comprehensive library collections of technical and business-related references.
    •  Business counseling is available by appointment to assist with business plan preparation and for advice on accounting and record-keeping, sales and marketing, business start-up, business regulations, and more
    •  Workshops and seminars on how to plan and operate a small business effectively
    •  Access to expert faculty and credit courses in entrepreneurship and business administration
    •   Referrals to other agencies
    •   Internet access and courses in computer applications
    •   Small Business Administration documents
    •   Ties to the Small Business Network
    Livingstone College- www.livingstone.edu
    701 W. Monroe Street
    Salisbury, NC (map)
    704-216-6000

    Library website- www.livingstone.edu/lib/webresources.html

    The library at Livingstone College has the following business related periodicals:

    • Business Week
    • Forbes
    • Harvard Business Review    
    • Journal of Business
    • Journal of Education for Business

    The following business reference materials are available:

    • Hoover's Handbook--American Business
    • Hoover's Handbook--World Business
    • National Minority Business Directory
    • Ward's Private Company Profile

    North Carolina Cooperative Extension Service Rowan Center - www. ces.nscu.edu/rowan
    2727 Old Concord Road
    Salisbury, NC
    704-216-8970

    Counselors- Jim Cowden (Agriculture), Toi Degree- ( Home based businesses, Daycare), Darrell Blackwelder (Agriculture, Horticulture) Cooperative Extension provides research-based educational information  in small business start up and operation. Many publications on  starting a small business will tell you the basics that an individual should know and consider. The "So You Want To Start A Business" pamphlet can start you reading. Then read "Decision-Making-Personal, Family and Business Considerations"; then you can progress to  "Economic Trends Affecting Small and Home-Based Businesses" and  "Starting A Business: Know the Law'' .Then move to "Market Research"  which is critical to any new business; follow this with "Advertising  and Merchandising." Educational materials to address Child Day Care  in Your Home, Simple Home Repairs, Writing a Business Plan or related  topics. And you will need to study "Business Insurance Basics for  Owners of Small Businesses Qualified and Nonqualified Retirement Plans  for Owners and their Employees; Estate Planning; and Simplified Employee Pensions are covered. In addition, we have economic resource specialists at NC State University that assist with advising and education the to-be entrepreneurs of the county. Gene Beneduce (Manufacturing), (704) 369-9019, gene_beneduce@ncsu.edu, Dr. Annette Dunlap (Agriculture and any Small Business Development) 704-250-5403, annette_dunlap@ncsu.edu, Dr. Michael Walden (Statistics) 919-515-4671, michael_walden@ncsu.edu

    Demographic Information/Licensing and Permitting-Rowan County

    Salisbury-Rowan Economic Development Commission- www.rowanedc.com
    204 East Innes St., Suite 240
    Salisbury, NC 28144
    704-637-5526
    704-637-0173 fax 


    The Salisbury-Rowan Economic Development Commission, a non-profit organization, was formed in August of 1984.  The primary goals of the EDC are to attract new industries, distribution and warehouse operations; and assist existing industries seeking to expand their operations in Rowan County, and strive to improve and enhance the lives of all the citizens of Rowan County.  The following services are available through the EDC office:

    • In-depth profiles or communities and county.
    • Information on population, labor force analysis, labor costs, taxes (state and local), utilities, support services, transportation, education institutions and major manufacturers and additional information that would help customers secure a successful location.  
    • Inventory of available industrial, warehouse and distribution sites and buildings for evaluation.
    • Maintains contact with local government and state agencies that may assist the community.
    • Maintains strict confidentiality between the EDC and all prospective companies. 

    Demographic and Economic Data Links:

    The Employment Security Commission of North Carolina web site www.ncesc.com contains all kinds of up-to-date data on employment and wages for specific industries and for each county. There is also a time series going back to 1990.

    The LINC (log into North Carolina) data set www.linc.state.nc.us is a fabulous data site that pulls together all kinds of data available in the state into one place. Data on businesses, governments, population, migration - too much to list. And it's all by county and for several years. This truly is a "one stop" site for getting information on any county in North Carolina.

    Rowan County Planning Office
    402 N. Main Street
    Salisbury, NC (map)

    704-638-3101

    The Rowan County Planning Department provides 2 types of services to businesses; regulatory oversight and information dissemination.   The primary regulatory service provided involves administration of the zoning and subdivision ordinances in the County's planning jurisdiction.  This 400 square mile area includes all land outside municipal limits and municipal ETJ's (extraterritorial planning jurisdiction).  Services provided include issuance of zoning permits, processing rezoning and conditional use permits and subdivision approvals.  Other services include jurisdiction determination for zoning, address assignment and verification and flood plain regulation.   An important information service provided is that of various maps.  These include street maps, orthophotography, flood plain maps, zoning maps, etc.  The department also provides basic demographic data for the county.

    Rowan County Government Property Tax Information

    The Rowan County Tax Collector issues business licenses.  

    City of Salisbury  
    Businesses operating in the City of Salisbury may be subject to separate requirements.  You may wish to check the departments listed below as well as the City's website.  The City of Salisbury offers many business services online.
     
    Salisbury City Planning Office
    217 South Main Street
    Salisbury, NC 28144
    704-638-5242

    The Planning offices provides information on zoning, business locations, signage etc. City of Salisbury Zoning InformationA privilege license may be required for your business by the City of Salisbury's Finance Department.  The schedule is listed on that department's page. 

    Online City of Salisbury Business License Application Form.

    To check on occupations Requiring a License in NC- go to www.score.org/bp_12.html

    Community and Business Center (Small Business Incubator)
    1400  W. Fisher Street
    Salisbury NC
    704-638-4474

    The Business and Community Center is a 5,400 square foot building that houses the City of Salisbury's Community Development Division, the Salisbury Community Development Corporation and the Rowan-Iredell Credit Union.  The Center is part of the Salisbury West Complex which also includes the Miller Recreation Center and the Hall Gymnasium.  The Business and Community Center aims at providing space to businesses trying to get off the ground.  The business incubator program will offer space at below-market-rents- approximately half of the amount a business owner might pay for space "uptown".  These owners will have to pay for their own telephone service, but will be able to share the costs of copy and fax machines with other tenants.  The city will provide workshops through the Small Business Administration to help prospective entrepreneurs. The community room in the Center offers a sizable meeting room area for business & civic groups, with a well-furnished kitchen, and a gated courtyard for outdoor activities (weekends available).

    Regional Resources
    Funding your Business' Needs

    Financing your business is critical to it's success.  Most businesses start with the personal financial resources of its owner/s and the owners' family and friends.  Any funding institution will want to see that the owner has a majority of his/her resources committed to the business prior to investing.  CENTRALINA DEVELOPMENT CORPORATION, INC. (CDC) is a SBA Certified Development Company.  The CDC finances small business enterprises with the SBA 504-Loan, which provides business owners in Rowan County capital resources to finance real estate and fixed assets for growth and expansion, and job creation.  Historically, the CDC has funded 21 projects in Rowan County, totaling $14.4 million.  We pool traditional lending with SBA funding to create many opportunities for our business customer. The CDC, with its local Rowan representation and professional team can connect your business to affordable capital.

    504-Advantages to Small Businesses are:    504-Loan program provides long term, fixed rate, subordinate mortgage financing and acquisition and/or renovation of capital assets including land, buildings and equipment. Virtually all types of for-profit small businesses are eligible for this program. Lower down payment; allows a business to conserve valuable operating capital by injecting just 10% of total project cost. Fixed interest rate is competitive and usually below market.  The borrower knows cost of occupancy for the next 20 years.  All project costs can be financed, including acquisition (land and building, land and construction of building, renovations, machinery and equipment) and soft costs such as title insurance, legal appraisal, environmental and bridge loan fees.  Closing costs may be financed. 504-program benefits the borrower’s community through job creation and retention.
    CDC Capital
    1300 Baxter Street, Suite 265
    Charlotte, NC 28204
    www.centralinacapital.com
     

    Credit Information

    Equifax- www.equifax.com

    1-800-685-1111 (to order report)

    1-800-997-2493 (if credit has been denied in the past 60 days)

     
    Experian-
    www.experian.com

    1-800-888-4213
     

    Trans Union-www.transunion.com

    1-800-916-8800  

     

    Identity theft central federal site: U.S. Justice Department-www.usdoj.gov/criminal/fraud/websites/idtheft.html

    State Level Resources

    The North Carolina Department of Commerce is the state’s main agency for economic development. Recruitment is supported by the Small Business and Technology Development Center (SBTDC), a program of the University of North Carolina at Chapel Hill which provides counseling and technical assistance to businesses.  The Corporation Division  maintains a corporations names database and forms for filing company information.       

                           

    The North Carolina Department of Revenue  provides information for both the general public and tax practitioners on individual, corporate, property and sale/use taxes.  Tax Forms and Publications  can be browsed and downloaded.  The North Carolina Department of Insurance provides information on employer and patient obligations and rights.

     

    NC Investment Tax Credit Program

    NC Dept. Secretary of State

    Securities Division
    300 N. Salisbury Street
    Raleigh, NC 27603

    919-733-3924
    (Provides a credit against state taxes for investments in qualified business ventures, grantee businesses and NC Enterprise Corporations.)
     

    NC State Demographics/State Data Center- www.demog.state.nc.us

    State Planning, State Demographer/State Data Center/Center for Geographic Information Analysis

    116 West Jones Street
    Raleigh, NC 27603-8003
    919-733-4131

    919-715-3562 (fax)

    Federal Level Resources

    Need facts about your industry or community?  Want data on your target market?   Go to the Census Bureau for all kinds of factual data.  Census data can be used as a basis for analyzing business risks, identifying areas where your products and services are needed and making sure your reaching the right communities in the right way.

    The U.S. Department of Commerce  promotes the economic health of the nation by gathering information, facilitating the use of technology, and supporting U.S. competitiveness in the world marketplace. It is the parent agency for the Bureau of the Census, the Patent and Trademark Office, the Bureau of Export Administration, the Bureau of Economic Analysis, and the National Institute of Standards and Technology.

    The department’s Minority Business Development Agency  provides business and management support to minority and disadvantaged Americans. Links enable you to choose the geographical area where you wish to do business and then locate local MBDA Centers and other minority business resources. The Bureau of the Census offers several guides to its site: search by A to Z subject headings, use a word search, select a state and county for quick facts, or use the "America Fact Finder" to create data tables and maps from the bureau's largest data sets. Please click on these links for business opportunities:

    Fed Biz Opps

       

    Central Contractor Registration

       

    NAICS codes

       

    Section 508

    The U.S. Department of Labor  has a "Laws & Regs" link to "Small Business Regulatory Compliance Assistance" and to a "Summary of Laws, Regulations and Technical Assistance" designed for use by small businesses but containing information useful to all employers and employees. The department's "Statistics & Data" link provides easy access to the "Bureau of Labor Statistics Data" site: click on "News Releases" to view the latest Consumer Price Index summary.

    The Internal Revenue Service provides tax information to businesses of all sizes on what taxes to pay and how to pay them: Click on the "Small Business Corner" and then the link "Operating Your Business."

    The U.S. Small Business Administration offers help to Americans in starting, financing, and expanding businesses. Click on "Starting" and then on "Business Plans" to find help on writing business plans: The Business Plan: Road Map to Success is an online tutorial . Samples of business plans can be found by clicking on "Outside Resources (Hotlist)" at the end of the tutorial. From the SBA homepage, click on "Offices and Services" to find SBA offices, SCORE (Service Corps of Retired Executives) volunteer counselors, certified development companies, or small business investment companies . The North Carolina SBA district office is located in Charlotte. SCORE has its own homepage; www.score.org.  Click on "Find SCORE'' and use the online mapping feature to locate a chapter near you.

    Free Online Courses- SBA Program Office- www.sba.gov
    SBA Business Opportunities page
    The U.S. Business Advisor  is a one-stop electronic link to all the information and services which government provides to the business community in the areas of business development, financial assistance, taxes, laws and regulations, and workplace issues.


    US Small Business Administration 8A Program

    (Government contracts set aside for the economically and socially disadvantaged)
    200 N. College Street, A-2105

    Charlotte, NC 28202

    704-344-6563

     

    The Business ServiCenter

    The Business ServiCenter is a statewide centralized clearinghouse for NC entrepreneurs and business owners to information on services, programs, resources, technical assistance, state business license and regulatory information and potential sources of capital.  The Consultants respond to an average of 3,000 telephone calls per month from business owners and entrepreneurs starting or operating their businesses in North Carolina.  The ServiCenter staff provides individualized one-on-one consultations to answer questions, resolve issues, identify and make referrals to appropriate local, regional and statewide service providers.   They assist potential business owners navigate through the start-up process and provide all forms, applications and guidelines for state requirements to do business in NC.  They work with existing businesses to provide information and referrals to relevant programs and service providers to help them through challenging problems & issues as well as growth and expansion. “ 

    CONTACT for a FREE telephone consultation or for more information:

    Business ServiCenter -www.nccommerce.com/servicenter/blio/

    NC Dept. of Commerce

    919-715-2850

    WEBSITE  ADDRESS  DIRECTORY  SEARCH ENGINES

    AlltheWeb indexes over 2.1 billion web pages, and supports 49 languages.. Index is updated every 7 to 11 days.  800 news stories per minute are indexed from 3,000 news sources.

    No-frills, clutter free way to search

    Ask Jeeves returns two types of web results: relevant questions and relevant web page links.  Enter your search terms, then choose a question you want to know the answer to, and click the "Ask" button in front of it.  You can also click the question itself.  Or choose from web page links.  

    Google makes use of link popularity as a primary way to rank web sites.  The site is void of miscellaneous clutter.

    NSearch online scientific information

    Yahoo has the largest human-compiled guide to the web with over 1 million sites listed.  Launched in 1994, it is the oldest major web site directory.

    Dogpile's meta-search technology highlights the strengths of many of the Web's major search properties, delivering more relevant and comprehensive results every time you search.

    Ixquick lets you choose to search the web, mp3s, news, or pictures. Very fast results.

    MetaCrawler searches the Internet's top search engines such as About, Ask Jeeves, FAST, FindWhat, LookSmart, Overture and many more.  Can also limit a search to images, news, mp3 collections, and more.

    Meta-search engine lets you limit your search to pages related to music, newsgroups, pictures, software, and others.

    Automatically categorizes search results into meaningful folders or "clusters". Categorized search results increase the probability of finding key information, so you spend less time searching and more time learning about desired information. 

    Lycos- www.lycos.com  
    SEARCH.com- www.search.com
    Webcrawler- www.webcrawler.com

    Gigablast- www.gigablast.com

     Speedy Spider- www.Speedy Spider.com $
    Business Resources
    Salisbury-Rowan Economic Development Commission- www.rowanedc.com
    US Department of Commerce Bureau of Economic Analysis-www.bea.gov
    US Census, American Factfinder-www.factfinder.census.gov/home/saff/main.html?_lang=en
     
    Discussion Groups
    Let’s Talk Business Network- www.ltbn.com
     
    Electronic Commerce
    AAA Internet Promotions- promotes websites: www.netmar.com
    CommerceNet- industry association of organizations doing business on the internet;  www.commerce.net
    Idealab- resources for starting a business on the internet- www.idealab.com
    Worldwide Entrepreneur World- resources for using the web: www.worldentre.com
     
    Employee Info
    Centralina Workforce Development Board ( Employment & Training)- www.centralinaworks.com    
    Employee Benefits Research Institute:  www.ebri.org
    Employment Laws- interactive advice & info on the latest regulatory laws:  www.dol.gov/elaws
    Equal Employment Opportunity, Office of:  www.gsa.gov/eeo
    National Employee Benefits- www.benefitslink.com
    Occupational Information Network (O*Net) -www.onetcenter.org
    Occupational Information Network (Spanish Translation)- www.onetcenter.org/db_spanish.html
    Rowan County Chamber of Commerce Geared Up 4 Success Website: www.gearedup4success.com
     
    Family Business
    Families & Work Institute (NYC):  www.familiesandwork.org
    The Family Firm Institute membership listing:  www.ffi.org
     
    Federal Agencies
    Census Department- www.census.gov
    Environmental Protection Agency:  www.epa.gov
    Federal Trade Commission- www.ftc.gov
    International Trade Admin.:  www.ita.doc.gov
    National Climatic Data Center:  www.ncdc.noaa.gov
    North Carolina Secretary of State's Office
    NC REAL Enterprise
    NC Military Business Center
    Council for Entrepreneurial Development
    Small Business Administration:  www.sbaonline.sba.gov/
    US Dept. of Commerce:  www.doc.gov
    US Government Online Gateway:  www.fedworld.gov
    U.S. Small Business Administration Veterans